Everything about your property in your pocket
View your maintenance fees and pay by card, track your debt statement in real time, submit requests and faults, never miss an announcement — even open your door from your phone.
At a glance
Being a resident should be easy too
Every interaction with management doesn't have to be a game of phone tag. Çözüm Hanem gives residents speed and transparency.
I don't know how much I owe or when it's due.
Instant debt, statement and automatic payment reminders from the app.
Cash payments, receipt headaches.
Pay 24/7 by credit card or bank transfer; digital receipt issued instantly.
When something breaks, I don't know who to contact or how.
Report a request/fault, add photos, track the resolution status live.
I hear about meetings and announcements late.
Never miss an announcement with instant notifications (SMS / email / Telegram).
Doors, visitors and security are always a headache.
Answer the intercom from your phone, open the door, and report an emergency with one tap.
What's in the resident app?
The resident app is free for you at every property where your manager uses Çözüm Hanem.
Pay Maintenance Fee by Card
See what you owe and pay securely in one tap.
Transparent Statement
Your full debt and payment history at your fingertips.
Requests & Faults
Report the issue, add a photo, track it.
Announcements
Every announcement from management is in your pocket instantly.
Doors & Intercom
See the visitor, talk, open the door remotely.
Emergency Notification
Fire, gas, security: alert everyone with one tap.
Comfort and security at your fingertips
Çözüm Hanem gives residents more than easy payments — it delivers a smart living space. Call the lift, open the door, and get alerted within seconds in an emergency.
"Paying the service charge by credit card, reporting a fault with a photo and opening the door from your phone is incredibly practical. I no longer deal with the management office — everything is in the app."
Ayşe Yılmaz
Resident · Marina Residence
Frequently asked questions
How do I download the app?
Download the 'Çözüm Hanem Sakin' app from the App Store or Google Play and sign in with the phone number your management has registered for you.
Is my payment secure?
Payments are processed over a licensed payment infrastructure with encryption; your card details are not stored on the site.
What if my management doesn't use Çözüm Hanem?
You can recommend it to your manager. When management changes, the app opens automatically for all residents.
Have a different setup in mind?
Çözüm Hanem offers tailored solutions for every type of customer.
Let's build the solution that fits your setup best — together
Contact us for a tailored demo and quote. Our team is with you through setup and data migration.